Las Casitas - Set Up / Move In Information
We want your move to our community to go as easily and smoothly
as possible. Therefore, our website will give you all the information
you need to set up your new home and get settled in.
Secure Homeowner's Insurance for your new home
Some companies that can supply Homeowner's Insurance:
Allstate Insurance
Phone: 770-932-2363 (Sugar Hill office, Boling Agency, bi-lingual)
American Modern Home Insurance Company
Phone: 1-800-998-2644
Biltmore Insurance
Phone: 770-963-1792
GEICO
www.homeowners.geico.com
Phone: 1-800-841-3005
Georgia Farm Bureau (Walton County office in Monroe)
Phone: 770-267-5283
Georgia Farm Bureau (Barrow County office in Winder)
Phone: 770-867-2188
Georgia Farm Bureau (Fulton County office in Roswell)
Phone: 770-643-6787
Georgia Farm Bureau (Gwinnett County office in
Lawrenceville)
Phone: 770-963-6209
North American Insurance
Phone: 1-800-462-8950
Southern Way Insurance Agency, Inc.
Phone: 1-800-577-2618
(representing the Foremost Insurance Group of companies)
To learn more about choosing Homeowner's Insurance for your mobile
home, visit Foremost
Insurance's website. Their section on Mobile Homes is very useful
and extensive.
Set up your utilities
Gas , Electricity, Water & Sewer and Trash (plus optional Phone, Internet and Cable)
All of these services are provided by the city of Monroe.
Website – www.monroega.com/util_index.html
CUSTOMER SERVICE
OFFICE HOURS
The City of Monroe Utilities Customer Service office hours are as follows:
Walk-in Service: Monday – Friday 8:00 a.m. – 5:00 p.m.
Phone Service: Monday – Friday 8:00 a.m. – 5:00 p.m.
Drive-Thru Service: Monday – Friday 7:30 a.m. – 5:30 p.m.
OFFICE INFORMATION
Customer Service Address: 215 North Broad Street, Monroe, GA 30655
Customer Service Mailing Address: P.O. Box 725, Monroe, GA 30655
Customer Service Phone Numbers:
Phone: 770-267-3429 or 1-800-575-3004
Fax: 770-267-3698
EMERGENCY SERVICE
24-hour Emergency telephone number: 770-267-3429
PAYMENT DROP BOX INORMATION
Payment Drop Box Location: Adjacent to the Drive-thru.
(Drive-thru is located at the back of the City of Monroe City Hall on Wayne Street.)
ADDITIONAL INFORMATION:
HOUSEHOLD GARBAGE
Household garbage is picked up weekly at the curb from city provided wheeled garbage carts. It is the responsibility of each resident to place such garbage or refuse at the curbside no earlier than 5:00 p.m. on the day before collection. After collection the garbage cart must be removed from the street or curb by 8:00 a.m. of the day following. Household garbage is the only thing that should be put into the container. Additional garbage carts can be obtained for an extra charge by calling the Public Works Department at 770-267-6933 .
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RECYCLING
Recycling is collected weekly at the curb the same day your garbage cart is picked up. Each resident is provided with a recycling bin. The following items are collected in this program: aluminum, tin food and beverage containers; newspapers; magazines; all plastic containers that have the number 1 or 2; and glass (green, brown, clear, and yellow). Please remember to rinse and remove all lids and tops from plastic and glass containers. Motor oil may be brought to the Public Works Department for disposal but will not be picked up at curbside.
White goods (old appliances/scrap metal, paint cans-there must be no paint remaining in the can) will be picked up by the Solid Waste department once per week, or you may bring it to the Public Works Department and have it put in the metal recyclable container.
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SOLID WASTE PICKUP SCHEDULE
Please check the web site to determine your collection day.
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YARD TRIMMINGS
The City will collect the following yard waste items once per week. Items picked up are as follows:
• Limbs, no longer than five (5) feet in length and 6 inches in diameter.
• Grass clipping and leaves: leaves will be picked up as soon as possible.
Please be patient due to the amount of leaves that are placed at curbside.
• Brush and vines
• Christmas trees
• All items must be separated before they will be picked up. All yard waste items should be placed at the curb near the street, on the shoulder between the ditch and street, or on the backside of the ditch.
• NONE of these items shall be placed on the street or in a drainage ditch or sidewalk. If so, this is in violation of the ordinances of the City of Monroe and residents will be issued a citation.
• Note: Landscaping contractors will also be issued a citation and charged for the clean up of the street and/or drainage.
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ROLL OFF SERVICE
The city provides 30-yard rolloff containers for local resident and business customers for remodeling and cleanup. Customers must make their requests two-weeks in advance due to the limited amount of dumpsters available.
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EXEMPTIONS
If you are disabled and cannot take your garbage cart to the street/curb, you may come by City Hall and pick up an application to fill out and have signed by your physician for backdoor pickup.
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HOLIDAY WEEKS
Sanitation crews observe the following holidays: Martin Luther King Day, Memorial Day, Independence Day, Labor Day, New Year’s Day, Thanksgiving and Christmas Day. If your pickup day falls on one of these holidays, collections will occur the day before or the day after the holiday depending on what day of the week the holiday is on.
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FEES
Monroe Utilities Network will bill you on your monthly utility bill. The charges are as follows:
Residential: $17.11 per month
Dumpster Rentals:
2 yard, 4 yard: $25.00 plus $30.00 disposal fee
6 yard, 8 yard: $25.00 plus $30.00 disposal fee
Rolloff Rentals:
Residential: $50.00 plus tipping fee (two-week maximum)
Extra pickups:
Residential: $10.00 (garbage cart)
Additional cart:
Residential: An additional $8.56 charge plus the standard residential service charge of $17.11 a month, plus a one
time fee of $49.25 invoiced to resident
Extra pickups (Residential and Commercial): $45.00 for trash, limbs and debris. Size no larger than 8’L x 8’W x 4’H. Knuckleboom load (big truck) $135.00.
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ITEMS THE CITY WILL NOT COLLECT:
• Large trees and limbs larger than 5 feet in length or 6 inches in diameter.
• Hazardous waste of any kind, batteries, paint, etc.
• Waste of any kind that is generated by a commercial contractor.
• Any yard waste that has been mixed together.
Sterling Acceptance Group does not actively promote these companies,
nor make any statements or promises on the services they render.
This list is simply for informational purposes.
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